Over the years the percentage of times we have to act in an emergency situation over a scheduled towing service is around 60 to 40 or 70 to 30 percent in favor of emergency towing services. It is safe to say that we have handled these types of situations successfully for years. Whether you were involved in a traffic accident or you need help because your car broke down in the middle of the road we can certainly help you out. What follows are a set of tips and tricks that we recommend that you implement if you find yourself in an emergency situation.
Immediate & Professional Attention
Most of us that make up the staff here at Love Towing Ogden have been on your side of things. Where you have had something happen out on the road and you're looking for help. The last thing that you want is to call a towing company and have a very uninterested person on the other side of the line. You are feeling horrible and it seems like this person is doing you a favor by picking up the phone. That is not what you are going to find with us. Our customer service staff is always ready to help and genuinely care to know what they can do to help!
Call Your Towing
We really can’t stress this enough and we are not just saying it because we are a towing company. If you allow the police to call a towing company you are not going to be in control. Now, there are certain situations where you are not going to have a choice. The best thing that you can do though is, give us a call as quickly as you can once something happens. That way you can choose where you want your car to go and you won’t have to be stranded by the side of the road for long.
When you find yourself in a tough spot it always seems like it happens at the worst time possible. Like driving in the middle of the night or right when traffic is at its worst. The best thing that you can do though is to make sure you follow the safety tips that we are going to provide over the phone. For the most part, staying in your car is going to be the best option for you. If you don’t feel safe going out on the highway then, just stay in your car and wait for help.
Let Us Know It Is An Emergency
This may sound extremely obvious. The thing is we don’t want our customer service staff to be alarmed every time that someone gives us a call. We encourage you to let them know quickly that you are in need of help. That way they won’t bore you with any information that is not relevant to helping you in your current situation. Above all try your best to stay calm that is going to be key!